Phone 360-507-8146
360-507-8146
WELCOME TO TITAN HEALTHCARE
Titan
/ˈtītn/
noun
a person or thing of very great strength, intellect, or importance.
At Titan Healthcare we want all of our patients to feel like Titans. We provide our patients the most experienced and dedicated healthcare professionals in Olympia. Our mission is to provide quality care in a safe environment for people of all genders, backgrounds and sexual orientations.
NEWS AND UPDATES
Last Updated 2/4/26
New Patients
Titan is once again accepting new patients! Please click the button below to access the new patient intake form. Either drop this off at the office, mail it to us, or email it to admin@titanhealthcare.org and we will reach out about scheduling.
Sara Pratt, PA-C
Join us in welcoming Sara Pratt PA-C to the Titan team. She brings 20 years of experience and will be accepting new patients in the next few weeks.
New Check in Policy
🚨 Policy Update: Check-In Time 🚨
To keep our schedule running smoothly and reduce wait times for everyone, Titan is updating its check-in policy:
🕒 Please check in 10 minutes BEFORE your scheduled appointment time.
- If you do not arrive 10 minutes before your appointment, you may be asked to reschedule, especially for annual exams and new patient appointments.
- If you arrive more than 5 minutes after your scheduled appointment time, you will be required to reschedule.
Thank you for your understanding and cooperation as we work to provide timely, high-quality care for all our patients.
Portal Messaging
Patient Portal Messaging: Important Update
Effective May 12, 2025, some messages sent through the patient portal may be billed to your insurance depending on their complexity. While most messages will remain free, certain types may incur a cost based on your insurance plan. Out-of-pocket costs may range from $0 to $50.
Why This Change Is Happening
Over the past few years, the volume of patient portal messages has increased significantly. Many messages now involve detailed medical issues that would have previously required an in-person or virtual visit. These messages often take more time for providers to review and respond appropriately.
To support continued timely and high-quality care, messages that require more extensive clinical review or decision-making—including those that take more than 5 minutes for a provider to respond—may be billed to your insurance.
✅ Messages That Will Remain Free:
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Appointment requests
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Medication refill requests
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Questions related to a visit in the last 7 days
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Billing or insurance questions
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Messages that take less than 5 minutes for a provider to respond
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Messages initiated by your healthcare team
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Follow-up questions after a procedure
💬 Messages That May Be Billed:
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Requests for new medications or changes to current medications
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New symptoms or medical concerns
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Questions about medical articles, studies, or general health information
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Check-ins or updates regarding chronic or long-term conditions
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Requests for new referrals
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Any message that requires more than 5 minutes of a provider’s time to review and respond
If you have questions about this policy or how it may apply to you, please contact our office or billing department.
Thank you for your understanding and continued trust in our care.
MENOPAUSE PODCAST
This was a very informative pod cast about menopause that we thought might help some of you make sense of your symptoms and what questions to ask regarding options for treatment. Take a listen and follow up with your provider to see what is right for you!
https://podcasts.apple.com/us/podcast/the-mel-robbins-podcast/id1646101002?i=1000649951537
HOURS OF OPERATION
Monday, Tuesday, Thursday, Friday
8:30am* - 5:00pm
closed daily from 12-1 for lunch
Closed
Wednesday, Saturday and Sunday
2025 Holiday Office Closures
January 20- MLK
February 17- President's day
May 26- Memorial Day
July 4
September 1- Labor Day
November 27-28- Thanksgiving
December 22- 26 - Christmas
January 1,2 (2026)-New Year
*Earlier appointments may be available on request
