WHAT IS YOUR NEW PATIENT PROCEDURE?
We typically schedule an intake appointment to review history, medications, and prior medical care. We do not offer annual/pelvic/or physical exams on the first visit.
WILL I ALWAYS SEE THE SAME PROVIDER?
You will likely see the same provider for wellness and routine care, but you may be scheduled with another member of the team for specialty services since all of our providers have a different skill set. If you prefer to see someone specifically please let the office know when scheduling.
WHAT WILL MY CO-PAYMENT BE?
Co-payments vary by insurance so please check with your insurance for specifics. You may not have a copay for some wellness care like an annual exam as this is typically covered by insurance. If you bring up other issues during this visit a copay may apply since it is no longer wellness care only.
WHAT IS THE LATE POLICY?
If you are going to be more than 10 minutes late we may need to reschedule to ensure that we can keep our providers on time.
If you are a new patient we need you to arrive early to make sure that your paperwork is filled out. If you arrive on time, but without paperwork done we may need to reschedule.
WHAT IS THE NO SHOW POLICY?
If you no-show or cancel with less than 24 hours notice you may be subject to a $50 fee. If you no show or have a late cancellation more than 3 times you will be dismissed from the practice.
WHY DON'T WE ACCEPT PRIMARY CARE PATIENTS OVER THE AGE OF 65?
No, it isn't because you are old!
We strive to offer the highest quality of care to ensure positive health outcomes for all of our patients. As a small, private clinic operated by nurse practitioners there are a few limitations to our services. None of our providers have hospital privileges so if something were to happen requiring more advanced care we are out of the loop. We also don’t have the education or support services that larger clinics can offer that are often needed as people age- registered nurses, social workers etc. We are happy to see you for your specialty needs, but ask that you continue to receive your primary care with an internist.
DOES THIS MEAN I CAN STILL BE SEEN FOR SPECIALTY ISSUES IF I AM OUTSIDE OF THE AGE RANGES?
Yep! We would be happy to see you for specialty services like menopause, HRT, women's health or other specialty needs. Just call to check if we offer the services you need.